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Privacy Policy

Introduction

We at Ice Casino are committed to protecting your personal data and ensuring a safe online gaming experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Purpose of the Privacy Policy

The purpose of this Privacy Policy is to inform you about your rights regarding your personal data and how we handle it. By using our platform, you consent to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users who access our website or use our services, including online casino games, bonuses, promotions, and other related activities. Your continued use of our platform implies your agreement to the terms outlined in this policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. This includes how we collect, store, and process your personal data.

Data We Collect

We collect various types of data from our users, including:

  • Personal Information: name, email, date of birth, address, etc.
  • Account Info: username, password, payment details
  • Technical Data: device information, IP address, browser type, cookies
  • Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data in the following ways:

  • Creating and managing accounts
  • Processing deposits and withdrawals
  • Providing customer support
  • Bonus eligibility and responsible gambling monitoring
  • Improving the site and personalizing the user experience
  • Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device to track website usage, preferences, and interactions. We use three types of cookies:

  • Essential Cookies: required for login, session management, and security
  • Analytics Cookies: collect anonymous data for site improvement and user experience analysis
  • Marketing Cookies: used for targeted advertising and promotions

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

  • Contractual necessity (account creation, deposits, withdrawals)
  • Legal obligations (compliance with regulations, laws, and standards)
  • Legitimate interests (improving site experience, responsible gambling monitoring)
  • User consent (bonuses, promotions, marketing)

Data Sharing and Disclosure

We share your data with the following entities:

  • Payment processors for transactions
  • Gaming providers for game delivery and updates Personal data is not sold to third parties.

Disclosure may occur where legally required or necessary for compliance.

Data Storage and Retention

We store personal data securely in accordance with industry standards. The retention period depends on the type of data, but we typically keep it for:

  • Account creation: as long as your account remains active
  • Deposits and withdrawals: until the transaction is completed
  • Usage data: up to 12 months for analytical purposes

Security Measures

We take various security measures to protect your data, including:

  • SSL encryption (HTTPS)
  • Access controls and authentication processes
  • Monitoring for unauthorized access
  • Regular software updates and security patches

Your Rights

Under data protection laws, you have the following rights:

  • Access, update or delete your data: contact us to exercise these rights
  • Withdraw consent or object to processing: notify us if you change your mind
  • How to contact us: email [email protected] with questions or requests

International Data Transfers

We may transfer personal data outside the user's country or EEA, where necessary for compliance with regulations. We implement safeguards such as Standard Contractual Clauses to protect your data.

Third-Party Services

External links or services have their own privacy policies, which we are not responsible for. Please review these policies separately.

Policy Updates

We may update this Privacy Policy from time to time. If changes occur, you will be notified through our website or via email. Continued use of our platform implies your acceptance of the updated policy terms.